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Distributors Can Leverage ERP to Improve Customer Satisfaction

Most manufacturers and distributors traditionally look to customer relationship management (CRM) software as a solution for strengthening customer interactions and improving satisfaction levels.  However, according to a study discussed in “Putting The ERP In Customer Experience Initiatives,” posted by Erik Johnson on BusinessComputingWorld.co.uk, your enterprise resource planning (ERP) solution can impact customer satisfaction more than […]

Categories: Customer relationship management (CRM), Epicor ERP Solutions, ERP for distribution, ERP for manufacturing, inventory control

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How Should Distributors Respond to Amazon and Google?

The customer’s shopping experienced has changed over the years and is poised to change yet again.  Amazon’s industrial supply site, AmazonSupply.com, and Google’s more recent launch of Google Shopping for Suppliers are two strong players in a growing ecommerce marketplace.  How much will the “Amazonization” of ecommerce affect the traditional online sales and what should […]

Categories: Epicor ERP Solutions, ERP for distribution

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Taking Supply Chain Risk Seriously

Although many businesses are aware of risks within the supply chain, few are able to keep up with the potential perils.  Supply chain risk and contingent business interruption are not held to a level that organizations take seriously. If you are anywhere involved in the supply chain for your business, you are probably familiar with […]

Categories: Epicor ERP Solutions, ERP for distribution, ERP for manufacturing, Supply chain management (SCM)

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It Might Be Time for a New Warehouse Management System if…

If you wait until your warehouse operations are no longer competitive to evaluate whether or not you need a new warehouse management system (WMS), you could be placing your entire organization at a disadvantage.  Instead, take an honest look at your systems regularly with the understanding that it might be time for a new warehouse […]

Categories: ERP for distribution, ERP for manufacturing, ERP Software Information, inventory control

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Identifying Your Need for Multiple Shipping Carriers

You may have gotten away with one shipping carrier in the past, but more and more companies are finding the need to put their eggs in multiple baskets. It’s not just convenient to have carrier options―it can be more cost-efficient, as well as help you provide better customer service. Today’s technology has changed the way […]

Categories: Business Intelligence, Compare ERP Software Packages, ERP for distribution, ERP for manufacturing, ERP for retail and hospitality, Supply chain management (SCM)

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Gain a Deeper Understanding of Your Supply Chain

How well do you know your supply chain – are you best friends or close acquaintances?  Spending quality time with your supply chain can save you money, sometimes significant amounts of money.  An occasional supply chain design project can streamline operations and give executives a better understanding of the nature of logistics, Steve Banker writes […]

Categories: Business Intelligence, Epicor ERP Solutions, ERP for distribution, ERP for manufacturing, ERP Software Information, Supply chain management (SCM)

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Five Benefits of Traceable Data

One of the greatest things to come out of your enterprise resource planning (ERP) solution is traceable data, but what does this really mean for your business?   The ability to put your fingers on important data is really priceless.  Knowing where your raw materials come from, what they cost, what happens when they arrive at […]

Categories: Business Intelligence, Epicor ERP Solutions, ERP for distribution, ERP for manufacturing, ERP Software Information, ERP Software Research, Supply chain management (SCM)

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Explaining the Four Parts of Supply Chain Management

A successful supply chain requires a close management of several important features:  the Electronic Data Interchange (EDI) used to automate transactions, vendors and suppliers, warehouse operations, and logistics and shipping.  The success or ineffectiveness of any of these major operations can impact sales orders, purchasing, shipping and receiving, and more, much like ripples on a […]

Categories: ERP for distribution, ERP for manufacturing, Supply chain management (SCM)

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Epicor raised the bar with its latest release

Business is not stagnant, it is constantly changing due to fluctuations in the marketplace, customer demands, and many other factors.  Your enterprise resource planning (ERP) software shouldn’t be stagnant either and Epicor Software Corporation just released its newest version of the Epicor® ERP software solution.  This new release offers over 300 new features and enhancements […]

Categories: Epicor ERP Solutions, ERP for distribution, ERP Functionality, ERP Software Research

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You can have it all in a single software

Remember the days when we would tote a heavy briefcase was full of gadgets and papers to client meetings – a PDA for schedule and client information, cell phone, and file folders full of customer contracts and documents? It’s amazing that today you can have all of these features on a small Smartphone or tablet, […]

Categories: Epicor ERP Solutions, ERP for distribution, ERP Software Information, ERP Software Research

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