CFO.com conducted a survey of 160 senior financial executives to gain insight on real world experiences with enterprise resource planning (ERP) implementations. These experts shared their stories with the intent of preventing other businesses from making similar mistakes. As discussed in “ERP: Lessons from the Field,” posted by Chris Schmidt on CFO.com, here are three tips worth considering as you embark on your ERP implementation.
- Choose a partner, not a provider: Deploying an ERP solution requires the expertise and support of a reputable software provider. This is a partnership and your provider should be experienced in your industry, understand your business needs, and guide you into finding a solution that matches those needs. You don’t want to be pressured into choosing the wrong ERP solution and you should never let providers push you into changing business processes to fit the software. Your ERP solution should work the way you work, not the other way around.
- Choosing the right ERP solution: Many ERP platforms offer the ability to manage all of your business operations including finances, supply chain and inventory, manufacturing and distribution activities, and human resources and payroll processes. Several platforms offer tailored solutions for specific industry types such as retail, food and beverage, manufacturing, ecommerce, and others. Some solutions offer additional customizations to capture unique business processes or can integrate with add-on solutions that can provide additional value. A flexible ERP solution, such as Epicor® ERP, can stay aligned with your business as you experience growth. Be careful not to over-customize or choose a solution that offers more features than you really need. Adding unnecessary features or functions will cost more and can confuse users, leading to problems with data entry and use.
- Change can be good but is often met with resistance: People can be accustomed to existing systems, even when they are inefficient. Involving a cross-section of representatives from the beginning of the process can build acceptance and support from the start. Initial training and periodic re-training can also reinforce the benefits of using ERP, such as improving productivity and profitability. Getting support from throughout your business can encourage greater user adoption and support.
Take the advice from leaders who have implemented ERP solutions. Contact RAM Software Systems for additional guidance when starting your ERP journey.
By RAM Software Systems, Epicor ERP partner out of Texas