Any business management solution is only beneficial to the extent to which it is used. Because of that fact, user-adoption is a top priority when selecting and implementing a new ERP software solution. If you select a solution that is easy to use, you reduce the timeframe for training and implementation which, in turn, delivers faster ROI, reduces your total cost of ownership, improves productivity, improves staffing flexibility and enhances collaboration.
When it comes to finding an ERP solution that your people will adopt and use, there are 8 key things to look for:
- Visual Processes – By providing a graphical map of a workflow, you empower users to easily see how to perform an entire process from end-to-end. Users can see an entire process at a glance instead of by navigating through menus and instantly determine where they are in the process as well as the steps necessary to complete it.
- Graphical Dashboards – Give leaders across the business access to key performance indicators, presented in easy to interpret textual and graphical elements. Managers shouldn’t have to rely on spreadsheets or reports that have been compiled from multiple data sources and sent to them outside of the ERP system. They can gain direct access to the information to make faster, more accurate decisions.
- Business Intelligence Integration – Empower users to analyze business performance on-the-fly and build insightful reports easily by dragging & dropping data that is updated in real time.
- Intuitive Interface – User interfaces that are designed to be familiar are graphical, often based on popular web-browser or productivity application interfaces, making them easier to learn and reducing training time and costs.
- Common Look and Feel – Having a common look and feel across all areas of the product through a global application platform makes it easy to see critical business information in real time across all offices, functionalities, processes and data in a company.
- Configurability – When users set preferences, enable or disable a feature, or change the user look and feel, they are empowered to work with the system the way they want to without the need for extensive programming.
- Mobile Interfaces – Secure browser-based and mobile dashboards make it easy for users to access the data they need while they’re out of the office.
- eCommerce Applications – Use Web Services to connect an ERP system to non-employees, such as customers and partners, keeping inventory and back office processes in sync when a customer makes a purchase.
To learn more about selecting an ERP system that empowers users, download this Sage ERP whitepaper: Improving ERP Usability: How Intuitive ERP Drives Productivity, Improves ROI and Enhances Collaboration
By Socius, a Sage ERP Partner in Ohio (http://www.socius1.com/)